Governance Manager's business excellence framework provides a comprehensive framework for organisations to manage business excellence initiatives.

The framework is an integrated leadership and management tool that describes the elements essential to organisations sustaining high levels of performance. It can be used to assess and improve any aspect of an organisation, including leadership, strategy and planning, people, information and knowledge, safety, service delivery, product quality and bottom-line results.

This pragmatic framework helps organisations to enhance management capabilities, achieve higher performance with greater resilience, and to be more competitive.

The use of this framework enables organisations to extend their productivity improvement programs to include the Board and Management activities, and can help achievement of organisational goals and increased customer value.