The enterprise architecture field arose from the dual problems of increasing system complexity and poor business alignment. Both of these contribute to more cost and less value.

The business environment has become disenfranchised with the ability of ICT to deliver to the needs of the business. Enterprise architecture enables an organisation to achieve the right balance between IT efficiency and business innovation. It allows individual business units to innovate safely in their pursuit of competitive advantage. At the same time, it ensures an integrated IT strategy, permitting the closest possible synergy across the extended enterprise.

The Governance Manager enterprise architecture capability maturity framework is founded in the experience of a team of domain specialists and various international standards including Zachman, TOGAF, and COBIT®.

The framework includes principles and maturity models addressing enterprise architecture program, governance, local area network, wide area network, storage area network, service continuity, audio visual, and information security.